Talking Window is a private communication platform created to enable secure internal staff communication and staff-to-customer group communication through a real-time chat system. We value your privacy and are committed to protecting the information you share while using our website and application.
This Privacy Policy explains how Talking Window collects, uses, and protects information related to your use of the platform.
When you use Talking Window, we collect only the information necessary to provide communication services effectively. This includes basic user details such as:
These details are required to create accounts, control access, and ensure that communication happens only between authorized users.
Talking Window also processes communication content shared on the platform, including text messages, audio recordings, video files, and documents. This information is collected and processed only to enable real-time messaging and group communication features.
The information collected by Talking Window is used strictly to operate and maintain the platform. User details are used for account management, authentication, and enabling communication between staff members and customers.
Messages, audio, video, and documents shared within chats are processed only for delivering communication functionality and are not used for advertising, marketing, or profiling purposes.
Talking Window uses reasonable and appropriate security measures to protect user information and communication data. Data is stored on secure servers, and access is restricted to authorized systems and personnel only.
While we take strong measures to safeguard information, users understand that no digital platform can guarantee complete security. By using Talking Window, you acknowledge and accept this risk.
Talking Window does not sell, rent, or share user information with third parties for commercial purposes. Information may be disclosed only when required by law or in response to valid legal requests from authorities.
In certain cases, trusted service providers may assist us in hosting or maintaining the platform. These providers are contractually obligated to protect data and use it only for service-related purposes.
Talking Window may use cookies or similar technologies to support essential website functionality such as maintaining login sessions and ensuring smooth operation of the platform. These technologies do not collect unnecessary personal data.
Talking Window is intended for use by authorized users only and is not designed for individuals under the age of 18. We do not knowingly collect personal information from minors.
Talking Window may update this Privacy Policy from time to time to reflect changes in services or legal requirements. Any updates will be published on this page with a revised effective date. Continued use of the platform after such changes constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, you may contact us at: